Transport for Wales Launches New WiFi Portal(01 Feb 2023, BWCS Staff)
Government-owned Welsh train operator, Transport for Wales (TfW), has launched a new on-train WiFi portal across its fleet. The portal, developed by GoMedia, features real time information, enables passengers to submit in-journey feedback and even share their journey information with friends and family.
GoMedia points out that the portal uses data sources and GPS mapping to provide expected arrival and departure times, relevant platform numbers, onward travel options and other useful info.
TfW has been operating all services within Wales since the 7th February 2021 (succeeding KeolisAmey Wales). It manages all 223 stations in Wales and operates all passenger mainline train services within Wales as well as many services in and out of England.
The new portal will provide up-to-the-minute information showing the train’s location, the next stop and the service’s destination. It also includes a new feedback form and ShareMyTrain, a feature allowing customers to share their live journey information with friends and family by SMS or WhatsApp – useful for arranging meet-ups.
TfW’s Customer Information Strategy Manager, Teleri Evans, said: “Our latest work with GoMedia has allowed us to improve the on-train WiFi experience with customers and present bilingual real time information.”
He continued, “Our new real-time information portal is our latest step in using data to improve the customer experience on our trains, following increasing the amount of free WiFi data from 25mb to 50mb in 2019, and adding charging points to all of our trains. Our brand-new trains will also feature full colour digital screens with bilingual real time live information for our customers.”
The growing market for passenger WiFi and on-board entertainment and trackside wireless systems will be the main subjects of BWCS’ WiFi on Trains Conference this year www.Traincomms.com .
For information on speaking and exhibiting and the one remaining sponsorship spot at the 2023 event, please contact Ross.Parsons@BWCS.com
The 2023 Conference is sponsored by Huber+Suhner, GlobalReach Technology, Westermo, Xentrans and Icomera.
The Full Programme for 2023 will be available in the next few weeks at the website, where you can also sign up for our Free WiFi on Trains News Service (www.Traincomms.com ).
Latest News From www.Traincomms.com :
PaxLife and onway Combine to Win Northern Italian On-Train Systems Tender… http://www.traincomms.com/news_detail.cfm?item=21206
Cellnex Signs First Customer for Enhanced Trackside Network … http://traincomms.com/news_detail.cfm?item=20206
Nomad Digital Awarded Contracts to Provide Broadband Communication Services for New Caltrain Fleet… http://traincomms.com/news_detail.cfm?item=20202
Indian Consortium in Massive Project to Monetise Passenger WiFi … http://traincomms.com/news_detail.cfm?item=20201
Romanian Trains in WiFi Trial… http://traincomms.com/news_detail.cfm?item=20200
US Midwest to get WiFi on Trains … http://traincomms.com/news_detail.cfm?item=20146
New York Signs US$600 Million Deal to Put Mobile in Subway Tunnels … http://traincomms.com/news_detail.cfm?item=20145
LNER Trialing On-Board Edgecasting TV Service to Free up WiFi … http://traincomms.com/news_detail.cfm?item=20144
RailTel Adds Content to Telecoms Service Portfolio … http://traincomms.com/news_detail.cfm?item=20143
All Aboard with BAI to Bring Connectivity to the London Tube … http://traincomms.com/news_detail.cfm?item=20142
SpaceX Gets Green Light to Target WiFi on Trains … http://traincomms.com/news_detail.cfm?item=20141
Using Fast and Reliable WiFi to Persuade Passengers onto Trains … http://traincomms.com/news_detail.cfm?item=20140
Huge Trackside Network Deal Edges Closer… http://traincomms.com/news_detail.cfm?item=20137
Pakistan Railways Relaunches Push for Train WiFi … http://www.traincomms.com/news_detail.cfm?item=20136
Paris Metro Moves Closer to Fully 5G Future … http://www.traincomms.com/news_detail.cfm?item=20133
WiFi to the Rescue … http://www.traincomms.com/news_detail.cfm?item=20130
SpaceX Lands Planes Deal - Lines up Trains http://www.traincomms.com/news_detail.cfm?item=20129
Vodafone Joins Deutsche Bahn in Fight to Cover German Rail Network http://www.traincomms.com/news_detail.cfm?item=20128
Station WiFi Spreading – as Waterloo Joins the Pack http://traincomms.com/news_detail.cfm?item=20123
Passengera to Supply WiFi to Riders on the Riyadh Metro http://traincomms.com/news_detail.cfm?item=20122
Mumbai Trains Start Free On-Board Infotainment Services http://traincomms.com/news_detail.cfm?item=20118
Satellite – No Longer Pie in the Sky for On-Train WiFi? http://www.traincomms.com/news_detail.cfm?item=20117
Through the Looking Glass – Swiss Company Cuts the Need for On-Train Repeaters? http://www.traincomms.com/news_detail.cfm?item=20116
Budget Boost for Deutsche Bahn as Head Vows WiFi Improvement http://www.traincomms.com/news_detail.cfm?item=20115
Major Data Centre Deal Signed to Support Tube Connectivity Roll Out http://www.traincomms.com/news_detail.cfm?item=20114
New Canadian Trains Get Ten-Year WiFi Deal with Icomera http://www.traincomms.com/news_detail.cfm?item=20098
Major RFP Issued for On-board Content on Over 2,000 Trains http://www.traincomms.com/news_detail.cfm?item=20097
Impressive Investment in Polish Trains will see WiFi Everywhere http://www.traincomms.com/news_detail.cfm?item=20096
Huge Passenger Survey Underlines Importance of On-Board Connectivity http://www.traincomms.com/news_detail.cfm?item=20064
As many companies start to look forward at how they can increase their revenues, remember that BWCS is available for ad hoc consultancy to support your aspirations. Our core competencies including Understanding your markets, Growing your business, and Modelling your business options. Although we are best known for our work in the Transport sector, we also work in the Defence & Security and the Telecommunications Sectors too. Please get in touch to discuss your requirements and if we can help we will, and if we can’t we will tell you so… ChrisBD@BWCS.com